Charioteer support

Email hello@quanticalabs.co.uk with "Charioteer" in the subject. Include your app build number if you can.

FAQ

How do I export my data?

Open the Profile tab and tap Download my data. You get a JSON file with your account data. Photos are included as private download links that expire after one hour. [TO CONFIRM] menu path and iPhone share behaviour.

How do I delete my account?

Open the Profile tab, type DELETE in the box, then tap Delete account and data. This deletes your account, your private photos, gratitude diary and other data straight away. It cannot be undone. If a step fails, the account is left in place and you can try again or email us.

How do I stop sharing Apple Health data?

On your iPhone, go to Settings > Health > Data Access & Devices > Charioteer and turn off the items you no longer want to share.

Who can see my profile?

No one, until you turn Community on. Then other signed-in adults see your name and interests, plus only the items you switch on with Share on profile.

Are my workout routes uploaded?

No. A route is read from Apple Health only when you open it, and it stays on your iPhone.

How do I turn off notifications?

You can turn message alerts and workout reminders off in the app, or turn off all notifications in iPhone Settings > Notifications > Charioteer.

Is Thumos a doctor or therapist?

No. Thumos is an AI coach. It can get things wrong and it is not medical advice.